How can Active Listening help you?
Active listening can be demonstrated by use of non-verbal communication and body-language as…
- A way of showing the speaker that they are being fully heard and attended to.
- A means of hearing, absorbing and understanding information from the speaker as a foundation for the helping relationship.
Examples of non-verbal communication are nodding, slightly bending head to one side, gentle eye contact, open arms, full body facing the speaker.
Active Listening – Another essential element in how to use active listening effectively, is to be aware and manage the potential “blocks to listening” as described in Assessment 1.
This is important because even if the body language is positive, there can be other factors which interfere with, or block the listening and understanding process and these factors need to be made conscious and managed by the helper.